Privacy Policy

We only collect what you choose to share with us, plus basic technical analytics. Specifically:

• Enquiry & contact forms. When you reach out through a contact or enquiry form, we collect your name, email address, phone number, company name and the message you send us.
• AI Stall Designer. When you use our stall-design tool, we collect the company and brand details you enter and any logo you optionally upload, so we can generate concepts tailored to you.
• Usage analytics. We collect anonymous, aggregated information about how visitors use the site — pages viewed, broad location and device type — to understand what is working and improve the experience.

The information you share is used only to serve your enquiry and run our business. In practice that means:

• Responding to your enquiries and answering questions about our work.
• Generating and refining design concepts for your event or exhibition stall.
• Following up on a project, preparing a proposal, and staying in touch about work you have asked us to do.
• Maintaining and improving the website and the design tool.

Submissions and design data are stored in a secure cloud backend (Supabase) with access restricted to our team. Uploaded logos and generated concept images are held in secure cloud storage. We take reasonable technical and organisational measures to protect this information against unauthorised access, loss or misuse.

We do not sell, rent or trade your personal information to anyone. Your details are used solely to respond to you and deliver the services you ask for.

We use a small number of trusted service providers to run the site. The data shared with them is limited to what each service needs to function:

• Cloud hosting & database. Our website and data are hosted with reputable cloud infrastructure and database providers (including Supabase).
• AI image generation. The AI Stall Designer sends the brand details and any logo you provide to a third-party AI image-generation provider in order to produce concept visuals.
• Analytics. Aggregated, anonymous usage analytics are processed to help us understand site performance.

These providers process data on our behalf and are not permitted to use it for their own purposes.

The site uses a minimal set of cookies and similar technologies to keep the site working and to measure aggregate usage. These do not identify you personally. You can block or delete cookies in your browser settings; some features may not work as smoothly if you do.

We retain enquiry and project information for as long as needed to respond to you and to maintain a record of our work together, and for a reasonable period afterwards to meet legal and accounting obligations. When information is no longer required, we delete it or anonymise it.

You can ask us to access, correct or delete the personal information we hold about you at any time. To make a request, email support@neomproductions.in and we will action it promptly.

We may update this policy from time to time as our services evolve. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

For any privacy questions or requests, reach us at: